Booking Terms & Conditions
Prices & Payment: All prices for tours are per tour and not per person. All payments are payable in Australian dollars and include Goods & Services Tax of 10% (GST). Bookings are secured by credit card. A credit card number, its expiry and CVV will be required to confirm the booking for your selected date. The full amount will be payable at the conclusion of the tour by credit card.
Cancellations: A $100 admin fee is non-refundable for all tours cancelled within 48 hours of the tour start time. A $250 admin fee is non-refundable for all tours cancelled within 24 hours of the tour start time.
Inclusions: All tours start and finish from your nominated pick up/drop off location/s and include all listed inclusions as per your tailor made tour itinerary.
General Terms & Conditions: We commit to do our best to deliver tours with inclusions as per listed. On the rare occasions however, weather conditions, road closures or other events beyond our control may result in itineraries/inclusions being altered. In this instance suitable and comparable activities will be provided and there will be no refund provided. Grape Escapes Canberra will not be held responsible for bad weather affecting the tour experience.
Insurance/Liability: Grape Escapes Canberra holds a fully paid Public Liability insurance policy. We strongly recommend that all passengers have travel insurance for any unforeseen circumstances. Grape Escapes Canberra accepts no responsibility for loss or damage of property, personal illness or injury sustained whilst on tour and passengers accept all risks associated with tour activities. Whilst on tour, it is the passengers’ responsibility to follow the directions given by the driver/guide.