Gift Certificate Terms & Conditions

The terms govern the use of a Grape Escapes Canberra Gift Certificate. By purchasing or redeeming a Gift Certificate, you will be deemed to have agreed to these Terms. If you do not wish to be bound by these Terms you must discontinue purchasing or using the Grape Escapes Canberra Gift Certificate.

Purchase of a Gift Certificate
Grape Escapes Gift Certificates are available for purchase online by emailing admin@grapeescapescanberra.com.au or by phone with an Grape Escapes Canberra representative. Gift Certificates can be purchased in Australian Dollar (AUD) only. Grape Escapes Gift Certificates are valid for redemption for a wine tour in the Canberra cool climate wine region only: Murrumbateman district and Lake George/Wamboin areas. It is your responsibility that all details on the Gift Certificate are correct before purchasing. Grape Escapes Canberra may assist in correcting errors but it cannot be guaranteed. Upon purchase, your Gift Certificate will be delivered to the email address you supplied. It is your responsibility to ensure this email address is correct and you have access to it. The Gift Certificate can be sent to the purchaser or their nominated recipient. Gift Certificates are not refundable.

Redemption of a Gift Certificate
You can redeem a Grape Escapes Canberra Gift Certificate by emailing admin@grapeescapescanberra.com.au or via phone with a Grape Escapes Canberra representative. The Gift Certificate must be redeemed in full for the specified tour duration, and as one continuous wine tour only.

Recharging a Gift Certificate
Grape Escapes Gift Certificates cannot be recharged and must be used for one tour only. Once the value has been exhausted or the validity expired, the Gift Certificate can no longer be used.

Expiry Date
Grape Escapes Gift Certificates are valid for 2 years from the date and time of purchase.

Exclusions
Grape Escapes Gift Certificates can be used to purchase any Grape Escapes Canberra wine tour experience.

Lost or Stolen Certificate
Treat your Grape Escapes Canberra Gift Certificate like cash. It is your responsibility to keep it safe. If you lose or have your Gift Certificate stolen, please reach out to a Grape Escapes Canberra representative with proof of purchase and gifting, or request the person who gifted you the Gift Card to contact Grape Escapes Canberra via admin@grapeescapescanberra.com.au

Privacy
Purchase and use of a Grape Escapes Canberra Gift Certificate is covered by our Privacy Policy. Please review the policy for further information.

Questions or Information About These Terms or Grape Escapes Canberra
If you have any questions regarding these Terms you can contact us via email on admin@grapeescapescanberra.com.au